Privacy Policy

THE BASICS

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Information’ is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or handle your Personal Information while using our website.

1 INFORMATION WE COLLECT

While visiting our website www.phonecase.co.za you may be asked to register personal information. When we say “we” “us” “our” “Phonecase” we’re referring to “COSMIBIZ INVESTMENTS PTY LTD” and we only collects personal information that is voluntarily and expressively provided by you. While using www.phonecase.co.za guests are able to visit and navigate through the site without providing their personal information. We may collect personal information from you when ordering or registering on our site, changing your details, use or request a service, emailing us, and providing feedback to us, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, billing address, shipping address, fax number or other details to help you with your experience. If you have ordered products for a third party we may need to know their name, phone number and shipping address.

Please note that we collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

2 USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey, surf the website, or use certain other site features in the following ways; To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested. To improve our website in order to better serve you. To allow us to better service you in responding to your customer service requests. To administer a contest, promotion, survey or other site feature. To quickly process your transactions and to send emails of news, offers and marketing content relating to our products, also regarding you’re order or other products and services. The processing is in effect in accordance with the South African law of PPI Act concerning the protection of personal information and data. Under the CPA, consumers have the right to opt-out of any direct marketing. When subscribing to Phonecase.co.za newsletter, we at the bottom of the email provide you with an opt-out option. By registering with our Programs, such as Partner Program and Resellers program you can also opt-out via phone call or request it through one of our agents via email. We provide more information about our Partner/Resellers Program in the Terms of Use of the Partner Program on the confirmation email on registration (You are also able to download the Terms of Use in PDF format). The communication with you “the customer, subscriber, or user” is through all your electronic and personal approval and your agreement of the terms and conditions.

3 SECURITY AND PAYMENTS

The online store www.phonecase.co.za is operating in accordance to South African law and it stores your personal information safely with SSL encryption for as long as you are registered with our website (phonecase.co.za). In accordance to the current law about Personal Information and Data, you “the customer”, have the full ability and right to access your personal information or data and to disagree to your data being processed according to CPA. If you wish to run-through these rights or you have any disquiet in relation to this privacy policy, you are able to contact us via telephone found on the site (phonecase.co.za) or on your order invoice or through emailing us at info@phonecase.co.za

Your personal information is contained behind secured networks, Phonecase.co.za uses SSL encryptions ensure that your information is kept safe. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology and is NOT provided to third parties by us, we DO NOT have access to your personal credit card data. All Payments/transactions are done through SSL Secure gateway such PayGate. Although, we do share your personal information or data when it is required by your agreement, this is done for the implementation of our responsibilities brought up from your agreement, the agreement may include your name, billing and shipping address, to delivery services. Your personal data may be passed over to law entities, police or other governmental services in the process of legal demand and according to current law-making requirements.

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers. When your payment is taking place you are redirected to secure environments such being PayGate. These services protect your personal information against any leakage or fraud. Phonecase.co.za does not keep records of your credit card details and wont receive sensitive financial information, such as your credit card details or bank account number, we wont keep any of your financial records either. Please keep in mind and not that we cannot guarantee the security of data, which you send to us by email. Also, please do not send us your payment information by email or any other manner. Although we at Phonecase.co.za take every safety measure, we will not be liable, under any circumstance, for any damage, direct or indirect, occurring from leakage of information, information that may be caused from intervention of unauthorized third parties, to the extent permitted by applicable law. That means by submitting your information you agree and consent to the use of that information as set out in this policy. Any changes to our privacy policy will be posted on this page, and we may place a notice on other pages of the phonecase.co.za website, this will allow you to be aware of the information collected by us and the way we use it at all times. We may also send you an email, if we make changes so that you may approve and consent to our use of your information. The continued use of the services will mean that you agree to any changes subject in this policy.

Phonecase.co.za takes precautions to protect your information. When our registration or ordering form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected with the encryption software used in the ecommerce industry – SSL. We currently do not accept storing customers details and do not have access to your details, this is done to protect your private bank details and to keep Phonecase.co.za as safe as possible.

4 COOKIES

Cookies used at Phonecase.co.za recognise that you have entered our site, to recognize your browser and capture and remember certain information about you. For instance, we use cookies to help us remember and process the items in your shopping cart, to remember your password and user name as to not request it from you while navigating through our site and pages. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to help remember and process the items in the shopping cart, to understand and save user’s preferences for future visits, to keep track of advertisements and to compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser’s settings. If you disable your cookies (turn cookies off), some features will be disabled such as wishlist items. It won’t affect your experience. That’s means you can still place orders.

 

5 Notification of Policy Changes

If we decide to make changes to our privacy policy, either partly or fully, we will inform you by posting up a notice on Phonecase.co.za. Those changes will be effective on the date posted in the notice. The new policy will apply to all current and past users of our website and will replace any previous policies that are no longer in use. The effective date of the current privacy policy is August 11 2015.

 

6 Questions/Feedback

Our company Phonecase.co.za is owned by “COSMIBIZ INVESTMENTS PTY LTD – INVESTMENT IN MOVABLE AND IMMOVABLE PROPERTY AS PRINCIPAL” Registered office: 40 Ballyclare Dr, Sandton, Bryanston x7, Gauteng, South Africa.

If you have any questions about the privacy or security at our Web site, you can send e-mail to info@phonecase.co.za.

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